Privacy Policy

1. Who we are

Frontline Zero (“the game”) is a free real-time strategy game at frontlinezero.com, made and run by Hyun Seo, an individual developer publishing under the name 556 Games (“we”, “us”). We are responsible for the personal information described in this policy. You can reach us at support@556games.com.

Online play and player accounts are being introduced. Until you create an account, only sections 3.1 and 3.6 apply to you.

2. Who can play

You must be at least 13 years old to create an account, or older if the law where you live sets a higher age for agreeing to the use of your data online (up to 16 in some countries in the European Union). We don't knowingly collect personal information from children below that age. If we learn that we have, we delete the account. If you believe a child has created an account, please contact us.

3. What we collect

3.1 When you visit the site or play without an account

• Visit statistics. We use Vercel Web Analytics to count page views and see which pages, countries and devices visitors come from. It doesn't use cookies and doesn't identify you personally.
• Technical logs. Our hosting provider records standard request information, such as your IP address, browser type and the pages requested, to deliver the site and protect it from abuse.
• Play statistics. While the game is online, it tells us a few things about how it's played, with or without an account: that the game's page was opened, which way into the game was chosen (play offline, Google, email), that the Multiplayer screen was opened, and for each match against the AI or training chapter, the map, mode, side and AI level, how it ended and how long it lasted. With them come a random number your browser makes up each day (so we can count a day's players without knowing who they are, and no one can be followed from one day to the next), whether you were signed in (yes or no, not who you are), and where your visit came from (a campaign tag in the link, such as utm_source, or the site that linked to us). We don't store your account, name, email or IP address with them. We use them only as totals: how many people play, what they play, and which links bring players.
• Data kept on your device. The game saves your settings and your past games in your browser's local storage. That data stays on your device; we don't receive it.

3.2 When you create an account

• Email address, used to sign you in.
• Google account information, if you sign in with Google: your Google account ID and email address, which we use to sign you in. Google also sends your name and profile picture; we don't use them, show them to anyone or copy them into your player profile.
• Game name and tag (for example Ranger#4821), which you choose and which other players can see, and a record of your previous game names.
• Country, which you choose. We use it to pick a default game server region. It is shown on your profile only if you turn that on.
• Your agreement to these terms and this policy, your age confirmation, and when you gave them.

We don't ask for your real name, address, phone number or date of birth.

3.3 If you buy a plan

Paid plans are sold by Stripe, our reseller and the Merchant of Record, through Link, its checkout. You pay Stripe: your card or payment details go to Stripe and never reach us. Stripe tells us what we need to run your plan: your Stripe customer ID, which plan you bought, its status and renewal date, the amount and currency, and your receipts. Stripe and Link handle your payment under their own privacy policy.

3.4 When you play online

• Games: the map, settings, players, results and the full record of every order given during the match, which is how a game is replayed.
• Chat sent in lobbies and in games, kept with the game it was sent in.
• Statistics: games played, wins, losses, ties, games left early, and the dates you joined and last played.
• Friends and blocks: your friends list, friend requests and the players you've blocked.
• Connection information: your IP address, your connection quality (ping) and online status, used to connect you to games, show your status to friends and prevent abuse.

3.5 When you contact us

Your email address and whatever you choose to tell us.

3.6 Cookies and local storage

We don't use advertising or tracking cookies. The game uses your browser's local storage for your settings, your saved games, once you sign in, to keep you signed in, and for the play statistics in section 3.1: the random number for the day (replaced every day) and where your visit came from (kept 30 days).

4. How we use it

Sign-in emails are always sent, because they are how you get into your account. Game update emails and promotional emails are sent only if you chose them; both are off unless you turn them on, when you create your account or later in Options → Profile, and every such email has a link to unsubscribe. Friend requests and invites stay in the game; we don't email them. We don't use your information for advertising or to build advertising profiles. We don't make automated decisions about you that have legal or similarly significant effects.

5. Sharing

We never sell your personal information

We don't sell, rent or trade your personal information, including your email address, your sign-in accounts and your IP address, and we don't share it for advertising.

Game data for analysis

Game data, meaning replays, match records and statistics, may be analyzed by us and shared with others, such as researchers, partners or analytics services, to study and improve the game. Before any game data leaves our systems, we replace game names and tags with random identifiers and remove chat. We don't attempt to re-identify players from it and require anyone we share it with not to either.

Other players

Other players can see your game name, tag, online status, statistics and profile, your country if you choose to show it, the chat you send, and the replays of games you played in.

Service providers

We use these companies to run the game. They process information only on our behalf and under their own security and privacy commitments:

• Vercel: hosts the website and the game, and provides the visit statistics.
• Supabase: stores accounts, profiles, statistics and games, and handles sign-in.
• Cloudflare: runs the servers that connect players during online games.
• Resend: delivers sign-in emails.
• Stripe (and Link, its checkout): sells the paid plans as Merchant of Record, taking payments, tax and refunds. For the payment itself Stripe acts on its own account, under its own privacy policy.
• Google: provides Sign in with Google, if you use it.

Legal reasons

We may disclose information if the law requires it, to respond to valid legal process, or to protect the safety, rights or property of players, the public or us.

If the game changes hands

If Frontline Zero is transferred to someone else, your information may be transferred with it. The new owner must keep honoring this policy, including never selling your personal information, or tell you first and let you delete your account.

6. Information from Google

Frontline Zero's use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use your Google account ID and email address only to sign you in and identify your account, and we don't transfer them to anyone except the service providers above that run sign-in and accounts.

7. How long we keep it

• Account information is kept while your account exists.
• Games, chat and statistics are kept while the game runs, as part of the history and replays that every player in a match can see.
• IP addresses in our logs are kept for up to 90 days, unless we need them longer to investigate abuse.
• Play statistics (section 3.1) are deleted after 25 months.
• When you delete your account, we delete your email address, sign-in accounts, profile, friends and blocks within 30 days. Games you played in stay in other players' archives, with you shown as “Deleted player”. Backups are overwritten on a rolling basis.
• Records of purchases (the plan, amounts and dates) are deleted with your account. Stripe, as the seller, keeps its own records of the payments for as long as tax law requires. Deleting your account also stops a monthly plan, so you aren't charged again.

8. Your choices and rights

• Delete your account at any time in Options → Profile.
• Change your game name once a season, and choose whether your country is shown.
• Block players to stop their chat, invites and friend requests.
• Turn off play statistics: if your browser sends Global Privacy Control or Do Not Track, the game sends none.

Depending on where you live (for example in the European Union, the United Kingdom, Ukraine or some US states), you may also have the right to access, correct, delete or receive a copy of your personal information, to object to or restrict how we use it, and to withdraw any consent you have given. To use these rights, email support@556games.com from the address on your account. We'll answer within 30 days. We won't treat you differently for using your rights.

If you are in the EU or UK and are unhappy with how we handle your information, you can complain to your local data protection authority.

9. International transfers

We and our service providers may store and process information in the United States and other countries, which may have different data protection laws from yours. When information from the EU or UK is transferred, we rely on our providers' legal safeguards for such transfers, such as the European Commission's Standard Contractual Clauses.

10. Security

We protect your information with encrypted connections, access controls on the database, and sign-in without passwords that could be stolen. No system is perfectly secure, so we can't guarantee absolute security. If a breach affects your personal information, we'll tell you as the law requires.

11. Changes to this policy

If we change this policy, we'll update the date at the top. If a change is significant, we'll tell you in the game or by email before it takes effect.

12. Contact

Questions or requests about your privacy: support@556games.com.